Views. The main window offers you a list of all contacts or calls. As a standard you see the list of all calls sorts according to its temporal order of events. If you liked to react to one missed call with a callback, select the call and use the button DIAL. The phone number of this call become the telephone numbers of the callback.

A click on it, a contact telephone number representing quick choice button and it rings at first the phone which you have determined in the settings as a CTI phone. As soon as you take the listner, the desired contact is called and his phone is connected with your CTI phone. All farther behaves like a regularly telephone call.

Manual Dial. Use the independent dialog 'manual dial' to begin a telephone call fast also without contact data. Or you mark a phone number in any other application and use a 'hot key" keyboard combination to dial it.